• Possess effective written and interpersonal communication skills
• Demonstrate effective quantitative skills
• Display computer and information literacy skills
• Exhibit an understanding of the liberal arts, natural sciences, and social sciences

• Facility management strategies including utilizing traditional and electronic media and appropriate medical terminology
• Written, oral, non-verbal, and electronic communication methods
• Veterinary practice legal requirements and the veterinary technology profession's ethical code

• Prescription drug administration and explanation methods

• Patient assessment techniques 
• Various animal species husbandry, nutrition, therapeutic, and dentistry tactics 

• Safe anesthesia delivery and management strategies
• Anesthesia instruments and equipment monitoring techniques

• Common surgical procedure management tactics
• Surgical instrument, supplies, and environment strategies to maintain asepsis

• Laboratory packaging, handling, and storing methods
• Laboratory specimen analysis procedures

• Diagnostic radiographic and non-radiographic image production methods

• Effective laboratory animal handling procedures

• Safe bird, reptile, amphibian, guinea pig, hamster, gerbil, and ferret care approaches

• Demonstrate effective written communication and interpersonal skills
• Display a high level of analytical, problem-solving, and critical thinking skills
• Demonstrate an understanding of and integrate all aspects of patient surgical management in a variety of animal species 
• Possess an understanding of a Veterinary Technician Specialty (VTS) or of a Certified Practice Manager (CVPM)
• Exhibit an understanding of leadership and management skills as a manager of a veterinary practice or a research/corporate institution 

Advanced Pharmacology

• Drug identification and dosage calculation methods
• Drug administration benefit and side effect explanations

• Appropriate design, technology, diagnostic laboratory, and marketing strategies
• Compassionate communication methods

• Pre-anesthetic workup protocol, dosage calculation, and anesthesia preparation strategies
• Anesthesia communications including describing anesthesia monitoring, recovery, and complications
• Anesthesia and perioperative surgical care plan ideas 

• Preventative healthcare and life stage guidelines
• Integrative medicine fundamentals
• Preventative and integrative medicine practices for birds, small mammals, and horses

• Key wound management techniques
• Emergencies, traumas, and CPR best practices including the care and nursing of urologic, reproductive, ocular, and neurologic emergencies

• Planning, leading, organizing, motivating, and controlling management techniques
• Effective team development strategies

• Basic financial procedures including analyzing transactions that affect current assets, interpreting financial statements, and analyzing cost-volume-profit relationships
• Basic marketing tactics including analyzing marketing plans and performing SWOT and STP analyses

• Demonstrate effective written and interpersonal communication skills
• Demonstrate a high level of inquiry, analytical, and problem-solving skills
• Demonstrate effective quantitative skills
• Demonstrate computer and information literacy skills
• Office and Hospital Procedures:
  • Front Desk procedures, including basic veterinary medical record keeping procedures and basic invoicing skills
  • Demonstrate knowledge of basic cleaning techniques of animal kennels and bedding, examination rooms, hospital facilities, and surgical suites
• Communication and Client Relations:
  • Develop effective client communication skills
  • Write business letters and professional electronic communication with clients
  • Understand ethical conduct in relationship to the day to day operations of a vet hospital
  • Describe the roles and responsibilities of each member of the veterinary health team and the important part that each plays in the delivery of excellent care
  • Professional Conduct: Understand the human-animal bond, Demonstrate professional and appropriate appearance and language in the workplace
• Pharmacy and Pharmacology:
  • Legal Issues: Recognize legal issues involving drugs in the workplace, recognize general types and groups of drugs and demonstrate proper terminology
  • Filling medications and inventory control: Label and package dispensed drugs correctly, Store, safely handle and dispose of biological and therapeutic agents, pesticides, and hazardous waste
  • Vaccinations: Reconstitute vaccines and be familiar with proper protocols
• Examination Room Procedures:
  • Restrain patients: small animals, restrain birds. rabbits, pocket pets, and exotics, large animals
  • Basic Procedures: Determine and record temperature, pulse, respiration, body condition score, and weight of patients
  • Express anal sacs using the external method, Identify external parasites: mites, lice, fleas, and ticks, Recognize AKC dog breeds and CFA cat breeds,
• Small Animal Nursing (Large Animal Nursing--Optional):
  • Safety Concerns: Demonstrate knowledge of basic normal and abnormal animal behavior, Utilize patient & personnel safety measures
  • Animal Care: Provide routine record-keeping, and observation of hospitalized patients, i.e. stress importance of notations made when cleaning and feeding, Demonstrate a basic understanding of common diseases and medical conditions,
  • Monitor/restrain patients for fluid therapy and record observations, Perform hand pilling (dog, cat), Demonstrate understanding of treatment plan
• Surgical Preparation and Assisting:
  • Assist in performing surgical preparations
  • Facility and Equipment Cleanliness
  • Have knowledge of: Surgical equipment, Surgical room and prep area, Instrument cleaning and care, Proper disposal of hazardous medical wastes
• Laboratory Procedures:
  • Assistance in the laboratory
  • Record Keeping: Ensure all laboratory results are accurately recorded, Stock laboratory supplies, File laboratory reports
• Radiology and Ultrasound Imaging:
  • Follow recommended safety measures, Assist the veterinarian and/or the veterinary technician in the completion of diagnostic radiographs and ultrasound