Patient Access Representative Career Diploma

Train outplaced and incumbent employees with a Patient Access Representative program that prepares workers for industry-recognized certifications within 6-9 months.

Program Overview

The Patient Access Representative Career Diploma program effectively prepares learners to perform administrative duties and skills relevant for working in a healthcare setting - including hospitals, healthcare facilities, doctors' offices, insurance companies, and public health clinics.

Courses are sequenced for learner success to help them prepare for the CMAA and CEHRS certification exams. As a growing, in-demand role, the Patient Access Representative program can effectively train your outplaced workers or upskill your existing employees into this high need field. 

Average Completion Time: 6-9 Months 

Certification Exam Preparation:
  • The Certified Medical Administrative Assistant (CMAA) offered by the National Healthcareer Association (NHA)
  • The Certified Electronic Health Records Specialists (CEHRS) exams

Skills & Features

Skills Covered:

  • Confidentiality Laws & Regulations
  • Medical Coding
  • Reimbursement Methodology
  • Medical Terminology & Body Systems
  • Electronic Medical Records


  • Delivered on the PFx learning platform which provides engaging and interactive learning materials, including cutting-edge simulations, recorded demonstrations, live sessions, and more
  • Career diploma programs include wraparound learner support, access to instructors and coaches, ensuring your students successfully progress through training