Health Information Clerk Pathway Program

Train outplaced and incumbent employees with a Health Information Clerk pathway program that prepares workers within 1-3 months to organize, process, store, and retrieve medical records.

Program Overview

Penn Foster’s online Health Information Clerk training program prepares learners to maintain medical records, from understanding the laws and policies that regulate medical information to processing and releasing records. 

Upon completion of the program, students will be able to manage requests for patient health information, process requests with accuracy and attention to patient confidentiality, and proper invoicing for records requests.

This program will prepare learners for roles such as Health Information Clerk, Medical Records Clerk, and Medical Records Assistant.

The pathway curriculum can be customized to the needs of your organization.*

Average Completion Time: 1-3 Months

Skills & Features

Skills Covered:

  • Patient communication and customer service skills
  • Patient confidentiality and HIPAA
  • Computer and administrative skills
  • Use of electronic medical records systems


  • Delivered on the PFx learning platform which provides engaging and interactive learning materials, including cutting-edge simulations, recorded demonstrations, live sessions, and more
  • The career pathway programs also include wraparound learner support and access to instructors and coaches, ensuring your workers progress throughout the training
*Customization options based upon quantity of learners